Privacy policy

At Catuma Synergy Hub, we value your privacy and are dedicated to safeguarding your personal data. This privacy notice explains how we collect, use, and protect your data when you interact with our games or website. It also outlines your rights and how legal protections ensure your privacy.
Purpose
This notice provides details about how Catuma Synergy Hub handles personal data collected via our website or games, including any data you provide when registering. It is important to review this notice along with any other privacy communications we share with you to fully understand how we handle your information.
Controller
Catuma Synergy Hub is responsible for managing your personal data. If you have any questions about our privacy practices, please reach out to Inga Cvirkiene, our Director, at the contact details below.
Contact Information
   Company:  Catuma Synergy Hub Limited (Company No. 15341120, England and Wales)
   Director:  Inga Cvirkiene
   Email:  play@catuma.uk
   Address:  28 Memorial Avenue, London, England, E15 3BT, UK
You can also make a complaint to the UK Information Commissioner’s Office (www.ico.org.uk), but we would appreciate the opportunity to resolve your concerns directly first.
Keeping Your Data Up to Date
It is essential that the personal data we hold about you is accurate. Please inform us of any changes during your relationship with us.
Links to Third-Party Websites
Our website may contain links to external sites. Please be aware that clicking on those links may share your data with third parties. We encourage you to review the privacy policies of these external sites.

We collect different types of personal data, including:
   - Identity Data (e.g., name, title, birthdate)
   - Contact Data (e.g., email, phone, address)
   - Transaction Data (e.g., payment and purchase details)
   - Technical Data (e.g., IP address, device information)
   - Usage Data (e.g., interaction with our website and games)
   - Marketing Data (e.g., communication preferences)
We also collect Aggregated Data (e.g., statistical insights), which does not identify individuals.

   - Direct Interactions: When you register, subscribe, or communicate with us.
   - Automated Technologies: When you interact with our website through cookies, server logs, etc.
   - Third-Party Sources: We may also receive technical data from providers like Google, Meta, or Zoho

We use your personal data in accordance with the law, such as:
   - Contractual Obligations: To fulfil orders or contracts.
   - Legitimate Interests: For purposes like marketing or improving our services.
   - Legal Compliance: To meet regulatory requirements.
You can always withdraw consent to marketing by contacting us.

5.1 We implement robust security measures to protect your personal data and restrict access to only those who need it for legitimate business purposes.

6.1 We retain your data only as long as necessary for legal and business purposes. For example, we store basic customer information for six years for tax compliance.

7.1 You have the right to access, correct, delete, or object to the processing of your personal data. To exercise these rights, please contact us.